Overwhelm Your Customers With An Experience To Remember
Posted on Wednesday 13th July 2016
Overwhelming the customer who steps inside your store with an experience and level of service that is out of the ordinary is the key to survival and success for retailers.
This was the key takeaway message that Michael Sherlock, Adjunct Professor at the Asia-Pacific Centre for Franchising Excellence, gained from the recent ReCon global retail real estate conference in Las Vegas, USA.
