Articles

Franchisors in Australia have been under scrutiny recently after looks into the employment records of 7-Eleven franchises revealed underpayment of staff. There's been speculation about the effectiveness of Australia's current franchising model, with the financial pressures placed on franchisees and, in turn their employees to try and ensure a profitable business. Franchising expert and Adjunct Professor at Griffith University's Asia Pacific Centre for Franchising Excellence, Michael Sherlock joined the Daily today to help us understand the system and its flaws.

Franchising has been in the news for all the wrong reasons of late, with the high-profile scandal surrounding 7-Eleven's underpayment of staff grabbing headlines. Griffith University's Asia Pacific Centre for Franchising Excellence has dedicated its time to put things in perspective with its annual Franchising Marketing Forum at its South Bank campus today.

Does anyone remember Bread Zeppelin? Brumby's founder Michael Sherlock was heard the other day speaking fondly of a marketing campaign the bakery chain ran in the early 2000s.

A Gold Coast business is preparing to take it's early childhood education model to an international stage.

In the wake of a wave of negative issues surrounding some of the biggest franchise brands in Australia, one of the country’s leading franchise experts, Michael Sherlock, says fairness and balance are the key ingredients to long-term sustainable success in the sector.

Business is brisk, you're stashing the cash - and lately you've been wondering whether your company has the potential to become the next Boost Juice, Grill'd or other runaway franchising success story? It's much harder than it looks, cautions Michael Sherlock, former CEO of the Brumby's Bakery chain and an adjunct professor at Griffith Business School's Asia Pacific Centre for Franchising Excellence.

Retailers must 'surprise and delight' to get customers instore as online sales rise. A special instore experience that enhances a retail brand and creates a dynamic social destination for customers is the key to combatting the rise and rise of online retailing.

Edwin Trevor-Roberts, Michael Sherlock, and Tim Bambrick joined Kelly Higgins-Devine to discuss the benefits and complexities of reverse mentoring.